Co-founder, Business Excellence
In my 21 years of professional life, I held several leadership roles in large firms like Hewitt, Xerox etc. Process re-engineering and unlocking hidden potentials in systems and people has been my forte maintaining the core philosophy at work of high performance culture combined with empathy and employee friendly policies.
With a career span of more than two decades, I delivered number of projects driving business excellence through product implementations, transformation via technology intervention, operation excellence, change management, talent assessment and customer experience management.
I also pursue my passion of mentoring through career coaching and training to professionals, students and guide them through career choice process.
Co-founder, Research & Analytics
With more than 12 years of experience in diverse academic and corporate profiles, I’m a researcher with analytics and insights as my core areas of expertise. I am a B.Tech in Chemical Engg., MBA, PhD and the journey continues with international & national publications in peer reviewed journals.
I practice consulting in customer experience/satisfaction and have been involved extensively in B2B/B2C customer satisfaction surveys. I also have academic interests and have been teaching various modules in colleges to be in touch with the budding professionals.
I enjoy learning and sharing new perspectives. Books have been my long lasting love and I have penchant for understanding “Why it is this way”. My ability to get to roots and the history consequently has helped me to suggest breakthrough solutions in my associations.